Privacy Policy
Last Updated :
Jan 6, 2026
Privacy Policy
ColdNavigator (“we”, “us”, or “our”) operates the website coldnavigator.com and provides a B2B SaaS platform for LinkedIn outreach and sales automation (the “Service”).
We are committed to protecting your privacy and handling your personal data in a transparent and secure manner, in compliance with applicable data protection laws, including the UK GDPR, EU GDPR, and relevant Turkish data protection regulations.
1. Who We Are
ColdNavigator is operated by an entity with operations in:
United Kingdom
Turkey
Our technical infrastructure and servers are hosted in Frankfurt, Germany (EU).
If you have any questions regarding this Privacy Policy or your personal data, you can contact us at:
Email: support@coldnavigator.com
2. Information We Collect
We may collect and process the following categories of data:
a. Information You Provide to Us
Name, email address, and account credentials
Company name and business information
Billing details (processed via third-party payment providers)
Support requests and communications
b. Information Collected Automatically
IP address
Browser type and device information
Log files and usage data
Cookies and similar tracking technologies
c. Third-Party Account Data
When you connect third-party services (e.g. LinkedIn accounts), we may process:
Account identifiers
Connection status
Campaign-related metadata
We do not store LinkedIn passwords in plain text.
3. How We Use Your Information
We use your data to:
Provide, operate, and maintain the Service
Create and manage user accounts
Process payments and subscriptions
Improve platform performance and security
Communicate with you regarding updates, support, and service notices
Comply with legal obligations
4. Legal Basis for Processing (GDPR)
We process personal data under the following legal bases:
Performance of a contract (to deliver the Service)
Legitimate interests (security, fraud prevention, service improvement)
Legal obligations
Consent, where required (e.g. marketing communications)
5. Data Storage and Security
All primary application servers are hosted in Frankfurt, Germany
We apply industry-standard security measures including encryption, access controls, and monitoring
Access to personal data is limited to authorized personnel only
6. Data Sharing and Third Parties
We may share data with trusted third-party service providers, including:
Hosting and infrastructure providers
Payment processors
Analytics and monitoring services
Customer support tools
These providers process data only on our instructions and under strict confidentiality agreements.
We do not sell personal data to third parties.
7. International Data Transfers
Your data may be transferred to and processed in countries outside your country of residence, including the United Kingdom and Turkey.
Where required, such transfers are safeguarded by:
Standard Contractual Clauses (SCCs)
Adequate data protection measures in line with GDPR requirements
8. Data Retention
We retain personal data only for as long as necessary to:
Provide the Service
Comply with legal and accounting obligations
Resolve disputes and enforce agreements
You may request deletion of your account and associated data at any time.
9. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request correction or deletion
Object to or restrict processing
Request data portability
Withdraw consent at any time
To exercise your rights, contact us at support@coldnavigator.com.
10. Cookies
We use cookies and similar technologies to:
Ensure platform functionality
Analyze usage patterns
Improve user experience
You can control cookies through your browser settings.
11. Third-Party Links
Our Service may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
12. LinkedIn & Third-Party Platform Compliance
ColdNavigator is an independent platform and is not affiliated with, endorsed by, or sponsored by LinkedIn.
Users are responsible for ensuring their use of the Service complies with the terms and policies of any third-party platforms they connect.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last updated” date.
Continued use of the Service after changes constitutes acceptance of the revised policy.
14. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us at:
📧 support@coldnavigator.com
ColdNavigator (“we”, “us”, or “our”) operates the website coldnavigator.com and provides a B2B SaaS platform for LinkedIn outreach and sales automation (the “Service”).
We are committed to protecting your privacy and handling your personal data in a transparent and secure manner, in compliance with applicable data protection laws, including the UK GDPR, EU GDPR, and relevant Turkish data protection regulations.
1. Who We Are
ColdNavigator is operated by an entity with operations in:
United Kingdom
Turkey
Our technical infrastructure and servers are hosted in Frankfurt, Germany (EU).
If you have any questions regarding this Privacy Policy or your personal data, you can contact us at:
Email: support@coldnavigator.com
2. Information We Collect
We may collect and process the following categories of data:
a. Information You Provide to Us
Name, email address, and account credentials
Company name and business information
Billing details (processed via third-party payment providers)
Support requests and communications
b. Information Collected Automatically
IP address
Browser type and device information
Log files and usage data
Cookies and similar tracking technologies
c. Third-Party Account Data
When you connect third-party services (e.g. LinkedIn accounts), we may process:
Account identifiers
Connection status
Campaign-related metadata
We do not store LinkedIn passwords in plain text.
3. How We Use Your Information
We use your data to:
Provide, operate, and maintain the Service
Create and manage user accounts
Process payments and subscriptions
Improve platform performance and security
Communicate with you regarding updates, support, and service notices
Comply with legal obligations
4. Legal Basis for Processing (GDPR)
We process personal data under the following legal bases:
Performance of a contract (to deliver the Service)
Legitimate interests (security, fraud prevention, service improvement)
Legal obligations
Consent, where required (e.g. marketing communications)
5. Data Storage and Security
All primary application servers are hosted in Frankfurt, Germany
We apply industry-standard security measures including encryption, access controls, and monitoring
Access to personal data is limited to authorized personnel only
6. Data Sharing and Third Parties
We may share data with trusted third-party service providers, including:
Hosting and infrastructure providers
Payment processors
Analytics and monitoring services
Customer support tools
These providers process data only on our instructions and under strict confidentiality agreements.
We do not sell personal data to third parties.
7. International Data Transfers
Your data may be transferred to and processed in countries outside your country of residence, including the United Kingdom and Turkey.
Where required, such transfers are safeguarded by:
Standard Contractual Clauses (SCCs)
Adequate data protection measures in line with GDPR requirements
8. Data Retention
We retain personal data only for as long as necessary to:
Provide the Service
Comply with legal and accounting obligations
Resolve disputes and enforce agreements
You may request deletion of your account and associated data at any time.
9. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request correction or deletion
Object to or restrict processing
Request data portability
Withdraw consent at any time
To exercise your rights, contact us at support@coldnavigator.com.
10. Cookies
We use cookies and similar technologies to:
Ensure platform functionality
Analyze usage patterns
Improve user experience
You can control cookies through your browser settings.
11. Third-Party Links
Our Service may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
12. LinkedIn & Third-Party Platform Compliance
ColdNavigator is an independent platform and is not affiliated with, endorsed by, or sponsored by LinkedIn.
Users are responsible for ensuring their use of the Service complies with the terms and policies of any third-party platforms they connect.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last updated” date.
Continued use of the Service after changes constitutes acceptance of the revised policy.
14. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us at:
📧 support@coldnavigator.com