Terms of Service

Your Partner in Business Growth and Efficiency

Your Partner in Business Growth and Efficiency

Last Updated :

Jan 6, 2026

These Terms of Service (“Terms”) govern your access to and use of the services, software, APIs, websites, and related offerings provided under the ColdNavigator brand (“we”, “us”, or “our”), including through coldnavigator.com (collectively, the “Service”).

ColdNavigator is operated by a Turkey-based legal entity, with business operations and presence in Türkiye and the United Kingdom.

By accessing or using the Service, you agree to be bound by these Terms.


1. Acceptance of Terms

By creating an account, accessing, or using the Service, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy.

If you do not agree to these Terms, you must not use the Service.


2. Changes to These Terms

We may update these Terms from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of the Service after changes are published constitutes acceptance of the revised Terms.


3. Eligibility

You represent and warrant that:

  • You are at least 18 years old

  • You have the legal capacity to enter into binding agreements

  • You will use the Service in compliance with applicable laws and regulations

  • You will comply with all relevant third-party platform terms


4. Account Registration and Security

To access the Service, you must create an account and provide accurate and complete information.

You are responsible for:

  • Maintaining the confidentiality of your login credentials

  • All activities conducted through your account

  • Immediately notifying us of any unauthorized use

We reserve the right to suspend or terminate accounts for violations of these Terms, misuse, or suspicious activity.


5. Subscriptions, Fees & Payments


a. Subscription Plans

Access to the Service requires a paid subscription according to the pricing plans displayed on our website.


b. Payments

Payments are processed through our third-party payment provider Creem.io and are collected on behalf of our Turkey-based operating entity.

ColdNavigator does not store or process payment card information directly.

By using the Service, you agree to Creem.io’s applicable terms, conditions, and policies.


c. Billing & Cancellation

Subscriptions are billed on a recurring basis unless cancelled.

You may cancel your subscription at any time.
Cancellation takes effect at the end of the current billing period. No partial refunds are provided for unused time unless explicitly stated.


d. Taxes

You are responsible for all applicable taxes, including VAT or similar charges, unless otherwise stated.


6. License and Permitted Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.

You may not:

  • Reverse engineer, decompile, or attempt to extract source code

  • Use the Service for unlawful, harmful, or abusive activities

  • Interfere with the integrity or performance of the Service


7. User Content

You retain ownership of any data or content you submit through the Service (“User Content”).

You grant us a worldwide, royalty-free license to use, store, process, and display User Content solely for the purpose of providing and improving the Service.

You represent that you have all necessary rights to the User Content you submit.


8. Data Protection and Privacy

Use of the Service is subject to our Privacy Policy.

You acknowledge that you are responsible for ensuring that your use of the Service complies with applicable data protection laws, including KVKK and, where applicable, GDPR.


9. Third-Party Platforms and Automation

ColdNavigator is an independent platform and is not affiliated with, endorsed by, or sponsored by LinkedIn or any other third-party platform.

You acknowledge and agree that:

  • You are solely responsible for ensuring your use of the Service complies with third-party platform terms

  • We do not guarantee that use of the Service will not result in account restrictions, suspensions, or bans

  • We are not liable for actions taken by third-party platforms against your accounts


10. Intellectual Property Rights

All intellectual property rights in and to the Service, including software, trademarks, and documentation, are owned by ColdNavigator or its licensors.

You may not copy, modify, distribute, or create derivative works without our prior written consent.


11. Confidentiality

You agree not to disclose any non-public or confidential information obtained through the Service without our prior written consent.


12. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.


13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COLDNAVIGATOR SHALL NOT BE LIABLE FOR:

  • INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES

  • LOSS OF PROFITS, DATA, OR BUSINESS

  • ACTIONS TAKEN BY THIRD-PARTY PLATFORMS

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.


14. Indemnification

You agree to indemnify and hold harmless ColdNavigator, its affiliates, and representatives from any claims, damages, or expenses arising out of:

  • Your use of the Service

  • Your violation of these Terms

  • Your violation of third-party platform terms


15. Termination

We may suspend or terminate your access to the Service at any time for:

  • Violation of these Terms

  • Fraudulent, abusive, or unlawful activity

  • Legal or regulatory requirements

Termination does not relieve you of payment obligations incurred prior to termination.


16. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Republic of Türkiye.

Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of İstanbul, Türkiye.


17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.


18. Entire Agreement

These Terms constitute the entire agreement between you and ColdNavigator regarding the Service and supersede all prior agreements.


Contact Us

If you have any questions about these Terms, please contact:

📧 support@coldnavigator.com

ColdNavigator (“we”, “us”, or “our”) operates the website coldnavigator.com and provides a B2B SaaS platform for LinkedIn outreach and sales automation (the “Service”).

We are committed to protecting your privacy and handling your personal data in a transparent and secure manner, in compliance with applicable data protection laws, including the UK GDPR, EU GDPR, and relevant Turkish data protection regulations.


1. Who We Are

ColdNavigator is operated by an entity with operations in:

  • United Kingdom

  • Turkey


Our technical infrastructure and servers are hosted in Frankfurt, Germany (EU).


If you have any questions regarding this Privacy Policy or your personal data, you can contact us at:

Email: support@coldnavigator.com


2. Information We Collect

We may collect and process the following categories of data:


a. Information You Provide to Us

  • Name, email address, and account credentials

  • Company name and business information

  • Billing details (processed via third-party payment providers)

  • Support requests and communications


b. Information Collected Automatically

  • IP address

  • Browser type and device information

  • Log files and usage data

  • Cookies and similar tracking technologies


c. Third-Party Account Data

When you connect third-party services (e.g. LinkedIn accounts), we may process:

  • Account identifiers

  • Connection status

  • Campaign-related metadata

We do not store LinkedIn passwords in plain text.


3. How We Use Your Information

We use your data to:

  • Provide, operate, and maintain the Service

  • Create and manage user accounts

  • Process payments and subscriptions

  • Improve platform performance and security

  • Communicate with you regarding updates, support, and service notices

  • Comply with legal obligations


4. Legal Basis for Processing (GDPR)

We process personal data under the following legal bases:

  • Performance of a contract (to deliver the Service)

  • Legitimate interests (security, fraud prevention, service improvement)

  • Legal obligations

  • Consent, where required (e.g. marketing communications)


5. Data Storage and Security

  • All primary application servers are hosted in Frankfurt, Germany

  • We apply industry-standard security measures including encryption, access controls, and monitoring

  • Access to personal data is limited to authorized personnel only


6. Data Sharing and Third Parties

We may share data with trusted third-party service providers, including:

  • Hosting and infrastructure providers

  • Payment processors

  • Analytics and monitoring services

  • Customer support tools

These providers process data only on our instructions and under strict confidentiality agreements.

We do not sell personal data to third parties.


7. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence, including the United Kingdom and Turkey.

Where required, such transfers are safeguarded by:

  • Standard Contractual Clauses (SCCs)

  • Adequate data protection measures in line with GDPR requirements


8. Data Retention

We retain personal data only for as long as necessary to:

  • Provide the Service

  • Comply with legal and accounting obligations

  • Resolve disputes and enforce agreements

You may request deletion of your account and associated data at any time.


9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact us at support@coldnavigator.com.


10. Cookies

We use cookies and similar technologies to:

  • Ensure platform functionality

  • Analyze usage patterns

  • Improve user experience

You can control cookies through your browser settings.


11. Third-Party Links

Our Service may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.


12. LinkedIn & Third-Party Platform Compliance

ColdNavigator is an independent platform and is not affiliated with, endorsed by, or sponsored by LinkedIn.

Users are responsible for ensuring their use of the Service complies with the terms and policies of any third-party platforms they connect.


13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last updated” date.

Continued use of the Service after changes constitutes acceptance of the revised policy.


14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

📧 support@coldnavigator.com