






Terms of Service
Your Partner in Business Growth and Efficiency
Your Partner in Business Growth and Efficiency
Last Updated :
Jan 6, 2026
These Terms of Service (“Terms”) govern your access to and use of the services, software, APIs, websites, and related offerings provided under the ColdNavigator brand (“we”, “us”, or “our”), including through coldnavigator.com (collectively, the “Service”).
ColdNavigator is operated by a Turkey-based legal entity, with business operations and presence in Türkiye and the United Kingdom.
By accessing or using the Service, you agree to be bound by these Terms.
1. Acceptance of Terms
By creating an account, accessing, or using the Service, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy.
If you do not agree to these Terms, you must not use the Service.
2. Changes to These Terms
We may update these Terms from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of the Service after changes are published constitutes acceptance of the revised Terms.
3. Eligibility
You represent and warrant that:
You are at least 18 years old
You have the legal capacity to enter into binding agreements
You will use the Service in compliance with applicable laws and regulations
You will comply with all relevant third-party platform terms
4. Account Registration and Security
To access the Service, you must create an account and provide accurate and complete information.
You are responsible for:
Maintaining the confidentiality of your login credentials
All activities conducted through your account
Immediately notifying us of any unauthorized use
We reserve the right to suspend or terminate accounts for violations of these Terms, misuse, or suspicious activity.
5. Subscriptions, Fees & Payments
a. Subscription Plans
Access to the Service requires a paid subscription according to the pricing plans displayed on our website.
b. Payments
Payments are processed through our third-party payment provider Creem.io and are collected on behalf of our Turkey-based operating entity.
ColdNavigator does not store or process payment card information directly.
By using the Service, you agree to Creem.io’s applicable terms, conditions, and policies.
c. Billing & Cancellation
Subscriptions are billed on a recurring basis unless cancelled.
You may cancel your subscription at any time.
Cancellation takes effect at the end of the current billing period. No partial refunds are provided for unused time unless explicitly stated.
d. Taxes
You are responsible for all applicable taxes, including VAT or similar charges, unless otherwise stated.
6. License and Permitted Use
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.
You may not:
Reverse engineer, decompile, or attempt to extract source code
Use the Service for unlawful, harmful, or abusive activities
Interfere with the integrity or performance of the Service
7. User Content
You retain ownership of any data or content you submit through the Service (“User Content”).
You grant us a worldwide, royalty-free license to use, store, process, and display User Content solely for the purpose of providing and improving the Service.
You represent that you have all necessary rights to the User Content you submit.
8. Data Protection and Privacy
Use of the Service is subject to our Privacy Policy.
You acknowledge that you are responsible for ensuring that your use of the Service complies with applicable data protection laws, including KVKK and, where applicable, GDPR.
9. Third-Party Platforms and Automation
ColdNavigator is an independent platform and is not affiliated with, endorsed by, or sponsored by LinkedIn or any other third-party platform.
You acknowledge and agree that:
You are solely responsible for ensuring your use of the Service complies with third-party platform terms
We do not guarantee that use of the Service will not result in account restrictions, suspensions, or bans
We are not liable for actions taken by third-party platforms against your accounts
10. Intellectual Property Rights
All intellectual property rights in and to the Service, including software, trademarks, and documentation, are owned by ColdNavigator or its licensors.
You may not copy, modify, distribute, or create derivative works without our prior written consent.
11. Confidentiality
You agree not to disclose any non-public or confidential information obtained through the Service without our prior written consent.
12. Disclaimer of Warranties
THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, COLDNAVIGATOR SHALL NOT BE LIABLE FOR:
INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
LOSS OF PROFITS, DATA, OR BUSINESS
ACTIONS TAKEN BY THIRD-PARTY PLATFORMS
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
14. Indemnification
You agree to indemnify and hold harmless ColdNavigator, its affiliates, and representatives from any claims, damages, or expenses arising out of:
Your use of the Service
Your violation of these Terms
Your violation of third-party platform terms
15. Termination
We may suspend or terminate your access to the Service at any time for:
Violation of these Terms
Fraudulent, abusive, or unlawful activity
Legal or regulatory requirements
Termination does not relieve you of payment obligations incurred prior to termination.
16. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the Republic of Türkiye.
Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of İstanbul, Türkiye.
17. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
18. Entire Agreement
These Terms constitute the entire agreement between you and ColdNavigator regarding the Service and supersede all prior agreements.
Contact Us
If you have any questions about these Terms, please contact:
📧 support@coldnavigator.com
ColdNavigator (“we”, “us”, or “our”) operates the website coldnavigator.com and provides a B2B SaaS platform for LinkedIn outreach and sales automation (the “Service”).
We are committed to protecting your privacy and handling your personal data in a transparent and secure manner, in compliance with applicable data protection laws, including the UK GDPR, EU GDPR, and relevant Turkish data protection regulations.
1. Who We Are
ColdNavigator is operated by an entity with operations in:
United Kingdom
Turkey
Our technical infrastructure and servers are hosted in Frankfurt, Germany (EU).
If you have any questions regarding this Privacy Policy or your personal data, you can contact us at:
Email: support@coldnavigator.com
2. Information We Collect
We may collect and process the following categories of data:
a. Information You Provide to Us
Name, email address, and account credentials
Company name and business information
Billing details (processed via third-party payment providers)
Support requests and communications
b. Information Collected Automatically
IP address
Browser type and device information
Log files and usage data
Cookies and similar tracking technologies
c. Third-Party Account Data
When you connect third-party services (e.g. LinkedIn accounts), we may process:
Account identifiers
Connection status
Campaign-related metadata
We do not store LinkedIn passwords in plain text.
3. How We Use Your Information
We use your data to:
Provide, operate, and maintain the Service
Create and manage user accounts
Process payments and subscriptions
Improve platform performance and security
Communicate with you regarding updates, support, and service notices
Comply with legal obligations
4. Legal Basis for Processing (GDPR)
We process personal data under the following legal bases:
Performance of a contract (to deliver the Service)
Legitimate interests (security, fraud prevention, service improvement)
Legal obligations
Consent, where required (e.g. marketing communications)
5. Data Storage and Security
All primary application servers are hosted in Frankfurt, Germany
We apply industry-standard security measures including encryption, access controls, and monitoring
Access to personal data is limited to authorized personnel only
6. Data Sharing and Third Parties
We may share data with trusted third-party service providers, including:
Hosting and infrastructure providers
Payment processors
Analytics and monitoring services
Customer support tools
These providers process data only on our instructions and under strict confidentiality agreements.
We do not sell personal data to third parties.
7. International Data Transfers
Your data may be transferred to and processed in countries outside your country of residence, including the United Kingdom and Turkey.
Where required, such transfers are safeguarded by:
Standard Contractual Clauses (SCCs)
Adequate data protection measures in line with GDPR requirements
8. Data Retention
We retain personal data only for as long as necessary to:
Provide the Service
Comply with legal and accounting obligations
Resolve disputes and enforce agreements
You may request deletion of your account and associated data at any time.
9. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request correction or deletion
Object to or restrict processing
Request data portability
Withdraw consent at any time
To exercise your rights, contact us at support@coldnavigator.com.
10. Cookies
We use cookies and similar technologies to:
Ensure platform functionality
Analyze usage patterns
Improve user experience
You can control cookies through your browser settings.
11. Third-Party Links
Our Service may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
12. LinkedIn & Third-Party Platform Compliance
ColdNavigator is an independent platform and is not affiliated with, endorsed by, or sponsored by LinkedIn.
Users are responsible for ensuring their use of the Service complies with the terms and policies of any third-party platforms they connect.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last updated” date.
Continued use of the Service after changes constitutes acceptance of the revised policy.
14. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us at:
📧 support@coldnavigator.com
